working shoulder to shoulder at fresh & easy
We had an amazing week last week. My exec colleagues and I spent it as trainees in our mock store (the one in the non-descript warehouse, somewhere in LA), being trained by our first 23 trainee managers. They themselves had only joined us and been trained over the last 6 weeks.
At the start we were a little nervous - as you would be on your first day at work. But by the end, we felt we could work in the store (although I probably shouldn't be let loose with a pallet jack!!). And we ended up with our trainers forming an amazingly strong bond. It was an experience none of us will ever forget.
Why did we do this?
In part, because we wanted to make sure the business we've been building actually works...and we did find a number of areas that still need fixing.
But more fundamentally, because we're trying to create a modern team-based business, where managers work shoulder to shoulder with their workforce, and where everyone is treated with respect. Why shouldn't our chief exec be able to help a customer assistant fill a shelf while talking to them, rather than disrupt their work?
It's all part of what people told us would create a great place to work for them. Going right back to the beginning, in our business customers prefer to shop in stores where they sense the staff enjoy working there. They'll vote with their feet, and that's how it should be...
posted by Simon Uwins @ 11:01 AM
3 Comments:
If I could sum it up in just a few word's Working shoulder to shoulder is what we do here! Five top Exec, Were stocking self's, Unloading truck's every aspect of what a fresh&Easy Manager will do; They were doing. It was my fist week in Management Training. To see this tells me They walk the talk. I have been with some very large company's. To see your C.E.O spend two Hours with you on a Q&A Boy! that sent me spinning, to hear Simon tell us about his Cheese story! The true passion they have about this company, Just lets me know I am in the right place. I can't wait to start up my 2 week.
Why in the heck did you hire this guy for management? His grammar is horrible!! Poor capitalization and punctuation. It is companies, not company's. It was your first week, not your fist week. Commas where they do not belong and no commas where you need them. Oh, he must be a people person.
good luck to the whole fresh and easy team. Everyone will love working for you as we do back in the UK sister stores (Tesco). Im also aware that there are a number of our APM's out in the US helping with the training, and I can put my hand on my heart and say it will be the best you will ever get, show you care know your stuff, and share a smile.
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