Friday, October 19, 2007

thrills, rumors and fresh & easy

19 days to our first store opening, you can feel the excitement amongst our people. After 30 months of development, it's an amazing time.

We were thrilled with the response we've had to recruiting around our first 6 stores. We filled all our positions, and it's enabled us to demonstrate that we deliver on our promises. Over 50% of our recruits come from the local neighborhoods, and everybody is working at least 20 hours and are eligible for full-time benefits (check it out).

Of course, not everything is going quite to plan. Doug, our IT man, and Mark, who heads up our supply chain, have a few (more) grey hairs, and everyone is extraordinarily busy.

But special moments just keep coming. For example, we ran our first life skills course for all our employees in one of our first stores this week, and the feedback was just remarkable, really quite moving. Real encouragement that a positive workplace is developing.

However, there does seem to be a number of rumors circulating, judging from emails we're getting in.

I'm happy to confirm that all our meat and poultry will be from the USA. Indeed, we try to source locally whenever we can. Over 60% of our produce, for example, will be from California, and another 10% from Arizona. After all, this is one of the great market gardens of the world. Why wouldn't we?

We will be accepting credit cards and food stamps, and there will be assistance at our checkouts.

And, we will only be playing music from Depeche Mode, Radiohead and the Red Hot Chilli Peppers.....(that one's a joke!)

You've also given us quite a bit of feedback about the maps on our website being less than helpful. We will update them to be much more helpful, in time for the launch.

It's a thrilling time for us, but in the end that doesn't really matter. In 19 days our doors will open, and then everyone can vote with their feet....It's how it should be, and after 30 months, believe me, we can't wait....

5 Comments:

At October 23, 2007 10:34 PM , Anonymous Anonymous said...

Hmm. I thought you were targeting "at risk" neighborhoods. How come only 3 of the 15 Vegas area locations seem to be in inner city locations?

 
At October 24, 2007 10:43 PM , Blogger Adam said...

Is Fresh and Easy planning to open in Concord, California, USA? I heard a rumor that it was going to happen soon.

 
At October 29, 2007 12:19 PM , Anonymous Anonymous said...

Red Hot Chili Peppers? mmmmm what next Joy Division? Will you be selling singles too? How about cell phones? keep up the good work.
BC

 
At October 30, 2007 3:11 PM , Blogger meandering said...

Keep up the great work. I can't wait for you to open.

The rumor mill is what it is. My parents live in Las Vegas and the stuff they were telling me curled my hair. It sounded as if it came right from the Union and Walmart propaganda cookbooks. Competition does that.

I was able to set them straight and passed along they weblinks I had.

Best of Luck can't wait for Arcadia to open. Can't wait for you get up and running.

 
At December 27, 2007 2:01 PM , Anonymous tex said...

There is a more serious dilemma at hand than these other inane comments. Several times in this blog I've read references to the Depeche Mode and other like music... Today, as I entered my new neighborhood Fresh and Easy, I was blindsided by the vocals of Celine Dion. Thinking back, all my trips to F&E have involved equally distasteful music. This must change! All of the dumpy grocery stores in my hood play WAY better music, and I fail to believe that the creators of such a great market could think that this is satisfactory to their consumers' ears.

 

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